Apostrophes Can Stir Lots O' Trouble for Internet Sourcers

It can stop you from voting, destroy your dental appointments, make it difficult to rent a car or book a flight, even interfere with your college exams.

More than 50 years into the Information Age, computers are still getting confused by the apostrophe. It's a problem familiar to O'Connors, D'Angelos, N'Dours and D'Artagnans across America.

It's not just the bad luck o' the Irish. French, Italian and African names with apostrophes can befuddle computer systems, too. So can Arab names with hyphens, and Dutch surnames with "van" and a space in them.

Michael Rais, director of software development at Permission Data, an online marketing company in New York, said the problem is sloppy programming.

"It's standard shortsightedness," he said. "Most programs set a rule for first name and last name. They don't think of foreign-sounding names."

Read the whole story here.
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Comments

[Anthony]

As a D'Atri, I can attest to all of this. Especially annoying are companies who cope with an apostrophe in one area but not another, making it impossible to match them up without intervention: Southwest Airlines for one. Their FFM registration took it; ticket booking wouldn't.

I too was born without the ' but put it back in when I learned that it belonged there. Alan Alda may look more Abruzzi than me, but I'll take what bits of my heritage that I can.

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